I HAVE HEARD YOU ARE CLOSING YOUR BUSINESS?
We are partially closing our operations in the Hawkes Bay, as will be travelling during February and early March to offer lessons throughout the North Island. We are restricted where we can hire and offer lessons in Napier, therefore we will be finding alternative spots during the summer to share our skills and knowledge.
We will be back in the Hawkes Bay mid March and will open up our lessons on the weekends in Westshore until the weather cools.
PLEASE EXPLAIN YOUR ACTIVITIES ON OFFER?
BEGINNER LESSON for those that have never SUP before or only a few times, or an IMPROVERS LESSON for those that are self-taught, and have SUP several times. Learn correct standing, paddling and turning techniques and important safety aspects of SUP. Advise your level of SUP (Stand Up Paddle Boarding) experience on your login form. All sessions are WEATHER DEPENDENT for safety purposes, should a session be cancelled you may be notified a few hours prior.
HOW DO I BOOK A SESSION?
HOW DO I PAY?
Full payment is required to confirm your session. Payment can be paid via Bank Transfer – ANZ 06 0738 0190701 00 (Ref your full name & session date or invoice number).
WHERE DO WE MEET (your email confirmation will state your venue)
Our meeting points are either Meeanee Quay Reserve (normally on weekends). We RECOMMEND that you Google 5 Meeanee Quay, Westshore to find us, the reserve is opposite this house. OR at the Napier Sailing Club Reserve on Pandora Road (normally on weekdays). Just before the Westshore bridge – Harbor side. Please park on Pandora Road as per map below.
WHAT ARE THE AGE RESTRICTIONS?
We are advised by ISA (International Surfing Association), that it is NOT advisable to offer lessons to 7 years and under, unless part of a supervised school group. We offer lessons to 8yrs and older. All 8 -17-year-old participants require an accompanied adult either as a participant or onshore, and have their consent signed by a legal guardian. Private sessions can be arranged for couples with small children over 5yrs.
WHAT DO I WEAR?
It depends on the weather. If it’s a hot sunny day, then togs & casual gym clothes are fine (NO DENIM). As it is a form of exercise, you may get warm quickly. If it’s a cold day, we suggest you wear merino tops & a jacket, but with the ability to strip layers off if required. Full wetsuits can be very restrictive but okay to wear. View the photo gallery to see what others have worn during summer and winter.
DO YOU HAVE CLOTHING AVAILABLE TO HIRE OR BORROW?
Yes, we have rash shirts and wetsuit tops available for anyone to borrow or purchase, all branded with our SUP Logo. We also provide windproof jackets to participants if needed.
WHAT ELSE SHOULD I BRING?
It is advisable to bring a bottle of water, towel, sunscreen, sun hat, medication (i.e. inhaler etc.), change of clothes and sandals for around the water’s edge.
WILL I GET WET?
You may only get your feet wet. Most people establish their balance quickly. Having the correct sized board makes a huge difference in whether you will take a dip or not. This is why we ask you what your weight and height are. There are never any guarantees though, but we do assure you, you’ll have lots of fun. Bring a change of clothes, just in case.
DO I NEED TO BE FIT TO DO THIS SPORT?
You do need a small degree of fitness to enjoy this sport, as well as an ability to get up and down from a kneeling position. However, if this is not achievable, you can still enjoy the whole experience sitting on your bottom.
WHAT DOES WEATHER DEPENDENT MEAN?
Weather Dependent means that all sessions will only go ahead if the weather is suitable. It is more enjoyable and safe to learn how to Paddle Board with minimal to no wind. It will also depend on the current and swell, as calm waters are better conditions for learning how to paddle board, these two factors will be taken into consideration when deciding if a session will go ahead or not.
WHAT HAPPENS IF A SESSION IS CANCELLED?
Each participant will also receive a text or phone call the night before if the session is looking likely to be cancelled. Be prepared that cancellations can also be made an hour before the session. SAFETY is our priority. Unfortunately, WIND and SWELL are not our friends when it comes to learning how to paddle board.
DO I GET A REFUND IF IT IS CANCELLED DUE TO WEATHER?
Absolutely, you will get a full refund if it is OUR decision to cancel due to unsafe conditions. Alternatively, we can give you a credit, which you can use for an alternative day.
DO I GET A REFUND IF I CANCEL?
If you cancel 24 hours before your scheduled session, then you will receive a full refund. If you cancel inside the 24 hours, then zero refund is given sorry, unless your spot can be filled within that time.
IS PADDLE BOARDING SAFE?
Your safety is our priority. We operate from safe locations that we are familiar with, and safety is always our number one consideration at all times. Each person must wear a foot leash which is attached to their board, this means if you fall in, your board is not far away to grab onto. As a secondary precaution, you will either wear a safety pfd belt or a life vest in case you get into difficulty. Also, the instructors will be close by, who have community lifesaving certificates.
IF I WANT TO PURCHASE A BOARD, WHERE CAN I BUY ONE FROM?
We are stockiest for RED PADDLE CO, world leading brand of inflatable paddle boards & accessories. Talk to us first, so we can help you buy the correct equipment for your personal needs.
CAN YOU TEACH ME HOW TO SUP SURF and can I BUY A SURF SUP BOARD FROM YOU?
Our mobile school is predominately for SUP on Flat Water. We are not qualified to teach Surf SUP as this is a different area of expertise. SURF SUP boards are smaller in size than the ones we use for flatwater.
ONCE I MASTER STANDING UP, CAN I GO OFF ON MY OWN FOR A PADDLE?
NO SORRY! Mainly due to safety, also because we are bound by adventure activity laws and strict conditions, everyone must stay together as a group at all times during a lesson.
IF I ENJOY SUP AFTER MY SESSION WITH YOU, WHAT OPTIONS DO I HAVE TO CONTINUE?
You can enrol in our Technique Improver Session to fully fine-tune your skills after a few hires, or you can buy your own board and enjoy SUP in Hawkes Bays’ beautiful locations or anywhere in NZ or the world. Inflatable boards can pack down into a backpack that can fit snugly in the back of your car, you can go anywhere, even overseas with your boards. We’ll teach you important safety aspects to make sure you SUP safely wherever you go.